​Last updated: June 2026

​INTRODUCTION

Lancashire HR Solutions Ltd is committed to protecting the privacy and security of personal information.​This Privacy Notice explains how we collect, use, store and protect personal data when providing consultancy services, responding to enquiries, operating our website and carrying out our business activities.​

Lancashire HR Solutions Ltd provides advisory services to business owners, directors and leadership teams in areas including human resources, governance, compliance, commercial contracts, organisational change and business risk management.We are committed to processing personal data fairly, lawfully and transparently in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018 and other applicable data protection legislation. 

 

WHO WE ARE

Lancashire HR Solutions Ltd is the Data Controller responsible for this website and for personal data processed in connection with our business activities.​In certain circumstances, when providing services to our clients, we may act as a Data Processor on behalf of those clients. In those situations, our client remains the Data Controller and determines the purposes for which personal data is processed.​

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CONTACT DETAILS

If you have any questions about this Privacy Notice or wish to exercise any of your data protection rights, please contact:Lancashire HR Solutions Ltd

Contact: Marina Frankel

Email: marina@lancashirehrsolutions.com

Location: Lancashire, England

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at www.ico.org.uk.​

 

THE INFORMATION WE COLLECT

Depending on the nature of our relationship with you, we may collect and process the following categories of information:

•  Identity Information- Name, title, job title and employer details.

• Contact Information- Business address, telephone number, email address and other contact details.

• Client Information- Information provided in connection with enquiries, consultancy projects, contractual arrangements and ongoing advisory services.

• Financial Information- Billing details, payment information and transaction records.

• Technical Information- IP address, browser type, device information and information about how you use our website.

• Marketing Information- Your communication preferences and records of marketing communications. ​

 

SPECIAL CATEGORY DATA

When providing consultancy services to clients, we may process special category personal data and, where relevant, information relating to criminal allegations, investigations or convictions.​Such information is processed only where there is a lawful basis to do so and appropriate safeguards are in place.​

 

HOW WE COLLECT INFORMATION

We may collect information:

• Directly from you.

• From your employer or organisation.

• Through enquiries submitted via our website.

• During the provision of consultancy services.

• From publicly available sources.

• Through website analytics and cookies.​

 

HOW WE USE PERSONAL INFORMATION

We may use personal information to:

• Respond to enquiries.

• Provide consultancy services.

• Manage client relationships.

• Deliver contractual services.

• Process invoices and payments.

• Comply with legal and regulatory obligations.

• Improve our services and website.

• Maintain records relating to our business activities.

• Protect our legal rights and interests.

• Communicate with clients and prospective clients.​

 

LEGAL BASIS FOR PROCESSING

We process personal data where:

• Processing is necessary for the performance of a contract.

• Processing is necessary to comply with legal obligations.

• Processing is necessary for our legitimate business interests.

• Consent has been obtained where required. 

Where we rely on legitimate interests, we ensure that such interests are balanced against individual rights and freedoms.​

 

CONFIDENTIALITY

A significant proportion of our work involves access to confidential business information and personal data relating to employees, workers, directors, consultants and clients.We maintain appropriate technical and organisational measures to safeguard information and ensure that confidential information is accessed only where necessary for legitimate business purposes.

 

DISCLOSURE OF INFORMATION

We may share personal data with:

• Professional advisers including accountants, insurers and legal advisers.

• IT service providers.

• Regulatory authorities and public bodies where required by law.

• Service providers supporting the operation of our business.

We do not sell personal information to third parties.

 

​INTERNATIONAL TRANSFERS

Where personal information is transferred outside the United Kingdom, we will ensure appropriate safeguards are in place in accordance with applicable data protection legislation.

 

​DATA SECURITY

We take the security of personal information seriously.Appropriate technical and organisational measures are maintained to protect personal data against unauthorised access, loss, misuse, alteration or disclosure. We maintain Cyber insurance cover.  

 

DATA RETENTION

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including legal, regulatory, tax, accounting and professional obligations.​

Typical retention periods include:

• Client records – normally six years following the end of the client relationship.

• Financial records – six years or longer where required by law.

• Enquiries that do not result in an engagement – normally up to two years.

• Marketing records – until consent is withdrawn or the information is no longer required.

Retention periods may be extended where necessary to establish, exercise or defend legal claims.​

 

YOUR RIGHTS

Under data protection legislation, you may have the right to:

• Access personal information we hold about you.

• Request correction of inaccurate information.

• Request deletion of personal information.

• Restrict processing of personal information.

• Object to certain types of processing.

• Request transfer of personal information.

• Withdraw consent where processing is based on consent.

Requests should be submitted using the contact details provided above.​

 

COOKIES

Our website may use cookies and similar technologies to improve functionality, understand website usage and enhance user experience.You can control cookie settings through your browser preferences.​

 

CHANGES TO THIS NOTICE

We may update this Privacy Notice from time to time to reflect changes in our business activities, legal requirements or best practice.The latest version will always be available on our website. 

 

CONTACT US

If you have any questions regarding this Privacy Notice or the way in which personal information is handled, please contact Lancashire HR Solutions Ltd using the details above.​